The rules

Who we are

Dobdob is run by Northcube Ltd, a company registered in England and Wales. Contact: hello@dobdob.app.

How it works

You make a promise with a deadline. If you don't prove it by then, we tell the person you chose as your snitch, if they agreed to be one: in the Dobdob app, or, where texting is switched on, by text if you have Supergrass and they're on a UK mobile and not on the app. Whether you made it is decided by our server's clock, not your phone's.

You must

• Be 16 or over (18 or over if you're in the United States, for now). We ask for your date of birth when you sign up, and it must be your real one. If you're under 16 we close the account and delete it.
• Only add a snitch who knows you and is happy to hear from us. They get one invite and nothing more unless they say yes.
• Not use Dobdob to harass, embarrass or threaten anyone. Promise titles appear in texts, so keep them clean.
• Keep your username and profile photo clean: nothing rude, hateful, sexual, or pretending to be someone else.
• Keep your login to yourself. If you sign up with email, you confirm the address with a link we send before you can log in, and you should use a password you don't use anywhere else.
• Follow the community rules, especially on boards, where other people see your name, results and photos. No nudity, violence, hate or anything illegal. We don't tolerate it.

Boards and photos

On a board, the other members see your name, the board's promise, your results and your photo proofs for 24 hours, and can vote on or challenge them. Anyone can report a photo or a person, or block a person. We look at every report within 24 hours and remove anything that breaks the rules. Photos that break the law are kept and may be reported to the authorities.

Replies

You can reply to your mates' posts and to snitch messages. Keep it banter: roast the flop, not the person. Typed replies are checked automatically and anything with slurs, threats, sexual content, links or phone numbers isn't sent. Anyone can report or block the person who sent a reply.

Results and appeals

Our server decides whether a promise was kept, using its own clock. Where a photo isn't clear, your snitch or your board decides. Screenshot proofs are always decided by your snitch or board, with Dobdob's opinion attached; if your snitch doesn't answer by midnight, it counts, unless Dobdob said it doesn't match. Did it but forgot to tap? Within 12 hours you can send your snitch a photo or screenshot; if they say it counts within 24 hours, the flop is cleared. You can appeal a flop nobody has judged (one a month, two with Supergrass; illness and bereavement don't use these up). If your snitch or board already decided, that decision stands. An appeal clears the flop, but anyone who was already told still knows.

We can

• Hold or stop texts at any time, for example over a daily limit, or if someone asks us to stop.
• Remove photos, names or boards that break these rules, and close accounts that do.

Supergrass

Supergrass is a subscription, monthly or yearly, at the price shown in the app. It's charged to your Apple or Google account and renews automatically at the end of each month or year unless you cancel at least 24 hours before it renews. If the store offers a free trial, you're charged when the trial ends unless you cancel before then. You can cancel any time in your App Store or Google Play subscription settings; Supergrass keeps working until the end of the period you've paid for. Because Supergrass starts as soon as you buy it, you agree that the 14-day cancellation period ends when it starts; you can still cancel future renewals at any time. Refunds are handled by Apple or Google under their rules. If a payment fails, Supergrass keeps working while the store retries. Nothing of yours is deleted if Supergrass ends: you just can't add more than the free plan allows.

Your content

Your promises, photos, replies and names stay yours. You give us permission to store them and show them to the people this app shows them to (your snitch, mates and boards), only to run Dobdob. That permission ends when you delete the content or close your account, apart from copies we must keep by law.

No guarantees

We work hard to send every reminder and text on time, but phones, networks and carriers can fail. A missed reminder doesn't change a result. Dobdob is a bit of fun to help you keep promises; it isn't medical, financial or professional advice.

Our responsibility to you

Nothing in these terms limits what we owe you by law, including for death or injury caused by our negligence, or fraud. Otherwise, we aren't responsible for losses we couldn't reasonably have foreseen, or for anything that happens because a reminder or text didn't arrive. If you're a consumer in the UK, you have legal rights in relation to digital content that isn't as described or of satisfactory quality.

Suspending or closing accounts

We may suspend or close an account that breaks these terms or the community rules, puts other people at risk, or is used to send spam. Where it's safe to, we'll tell you why and you can ask us to look again by emailing us.

Complaints

Email hello@dobdob.app. We aim to reply within 7 days and to sort things out within 30.

The law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts. We may update these terms; if a change matters, we'll tell you in the app before it takes effect.

Leaving

You can close your account in Settings at any time. It's deleted 30 days later; sign back in before then to change your mind.

How we use data: see our privacy notice. Help: dobdob.app/support. Safety: how we keep Dobdob safe.