How we keep Dobdob safe

Who Dobdob is for

Dobdob is for people aged 16 and over (18 and over in the United States, for now). We ask for your date of birth when you sign up. Nobody else on Dobdob ever sees it. If you're under 16, you can't use Dobdob yet, and we close and delete the account.

If you're 16 or 17

• "Let people find me" starts switched off, so people can't find you from the contacts on their phone unless you turn it on.
• Adults you aren't already connected to can't look you up by your @username, and can't ask to be your mate or your snitch. Connected means you're on a board together, you're already mates, or you invited them.
• You can still add friends who are under 18 by their @username.

Everyone, whatever their age, can choose who is allowed to send them requests. It's the "Who can send me requests" setting.

Your snitch always says yes first

Nobody is told anything about you unless you picked them, and they agreed. A snitch can stop at any time. You can remove a snitch at any time too.

What your snitch gets is a short message written by us. The only parts that come from you are your first name and the short title of your promise.

What other people can and can't see

• Your promises are private. Your snitch sees only the promise you picked them for.
• On a board, the other members see your first name, the board's promise, how you did, and your photo proofs for 24 hours.
• Your mates see your first name, your streak, and only the promises you've chosen to share with them.
• Replies are private. A reply goes only to the person it's written to. Replies are short, are checked before they're sent, and can't include links or phone numbers.
• Nobody on Dobdob sees your email address, your phone number, your date of birth or where you are.

Blocking and reporting

Block someone: tap their name, then the ⋯ button, then Block. They can no longer be your mate or your snitch, send you requests, or open your profile. They aren't told.

Report someone: tap their name, then the ⋯ button, then Report. You can tell us you're worried about someone's safety, or that you think someone is under 16. They aren't told it was you.

Report a photo: open the photo and tap Report this photo.

What happens next: a person at Dobdob looks at every report within 24 hours. If something breaks our community rules we remove it, and we can close the account. If something is against the law, we may report it to the police or other authorities.

Photos

Every photo is checked automatically for unsafe content before anyone else can see it. Once a photo has been decided, we delete it. Photos on a board are shown to the members for 24 hours, then deleted. A photo that's been reported is kept until we've looked at it.

If you're struggling

Dobdob is meant to be a bit of fun. If a promise is making you feel worse, you can pause it or delete it. If things feel hard, please talk to someone:

• Samaritans: call 116 123, free, any time.
• Shout: text 85258, free, any time.
• Childline (if you're under 19): call 0800 1111, free.
• In an emergency, or if someone is in danger, call 999.

These are UK services. If you're somewhere else, please contact your local emergency number or helpline.

For parents and carers

Dobdob is not for under-16s. If you think a child under 16 has an account, email hello@dobdob.app with their @username, or the email address they signed up with, and we'll look into it and close the account.

If your child is 16 or 17 and you're worried about something on Dobdob, email us at the same address and tell us what's happened. We reply within 2 working days. Your child can close their own account at any time in Settings, under Close my account.

Complaints and how to reach us

Email hello@dobdob.app. That's the address for everything: a report we got wrong, an account we closed, something we should be doing better, or a question about your data. We aim to reply within 7 days and to sort things out within 30.

If it's about how we've handled your data and you're not happy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.