Stuck? Dobdob's got you. Mostly.

Someone picked you as their snitch. Tap the stop link in any of our texts and you'll never get another one, from anyone on Dobdob.

The person who hears about it when someone misses a promise. Nobody gets told anything until they've said yes to being a snitch, and they can stop whenever they like.

It's better if they have it: flops land in their Mates tab and they can reply. Without it, Supergrass users with a UK mobile snitch can have flops sent by text instead.

Tap the flop on Today, or find it in History (You tab, then the clock at the top), then tap Appeal. You can appeal up to a week back.

Yes. Open the promise and tap Pause. A pause lasts up to 7 days, then the promise comes back on by itself. Going away? Settings, then Holiday mode, pauses everything at once.

No. Dobdob's server keeps the time and decides what counted. Your phone's clock doesn't come into it.

Open the board, then People. Invite mates sends a notification to mates already on Dobdob. Send a link shares the board by text, WhatsApp or anything else. Nobody joins until they've seen the rules and said yes.

Open the photo and tap Report this photo. We look at every report within 24 hours. You can also block the person from their name.

Tap them (in Mates or on a board), then the ⋯ button, then Report. They aren't told it was you. You can block them from the same menu.

On the log-in screen, tap Forgot password? and we'll email you a link. Signed up with Apple or Google? Just use that button again: there's no password.

Check spam for an email from hello@dobdob.app. Still nothing? Try logging in: the app offers to send it again.

If you signed up with email: You tab, the gear at the top (Settings), then Change email or Change password.

Settings, then Download my data.

In the app: Settings, then Close my account. Sign back in within 30 days to change your mind. After that, everything's deleted: your account, promises, results, photos, snitches, mates, boards and replies.

Can't get into the app? Email hello@dobdob.app from the email address on your account and ask us to close it. We'll do it within 7 days and tell you when it's done. Some records are kept for longer where the law needs them: numbers that asked for no more texts (so they're never texted again), and anything unlawful we've had to report.

Settings, then Send feedback. Or email hello@dobdob.app. We read all of it.

Subscriptions are handled by Apple and Google, so cancel there. iPhone: Settings, your name, Subscriptions. Android: Play Store, your picture, Payments and subscriptions. You keep Supergrass until the end of the period you've paid for.

Open Supergrass in the app and tap Restore purchases. Still not there? Email us with the date you paid and which phone you use.